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Device & Room Insights

Use the Device and Room Insights for the following:

Examples

Call Use (minutes/day) – Total time devices were in a call.

Devices In Use – Percent of devices with one or more calls in the last week.

Devices Out-of-Service - Percent of devices that have been offline for more than one week.

Average Meeting Headcount - Average number of people in a room during a meeting.

Room Use (Minutes/day) - Total time of room use, with at least one person in the room.

Supported APIs

Call & Meeting Records

APIDescriptionTypeRequired ArgumentsRequires Poly Lens Premium
exportMeetingRecordListsReturns a URL to download meeting records.MutationtenantId, meetingRecordType, timeRange, fieldsNo
meetingRecordEnumerateFieldsProvides distinct values using which you can filter the meeting records data returned by the meetingRecordsLists API.QuerytenantId, timeRange, columnNo
meetingRecordListsRetrieves Call Detail Records, Media share information, etc.QuerytenantId,meetingRecordType, timeRangeNo

Device Utilization

APIDescriptionTypeRequired ArgumentsRequires Poly Lens Premium
callDurationReturns the duration for which device was in a callQuerytimeRange, input, incrementNo
charts
(Device)
Extract Device usage insights from Poly Lens. topic include: Call Usage, Devices used, Devices unused, Devices out of service, Offline devices.QuerytenantId, chartsId, locationScope, timeScope, timeStart, topicNo
connectedDevicesReturns a list of devices connected to the Lens tenant.QuerytimeRange, inputNo
deviceUptimeReturns information about the time for which a device was online and available for calls.QuerytimeRange, inputNo
deviceUtilizationReturns information about the time for which the device was in a call.QuerytimeRange, inputNo
frequentlyOfflineDevicesReturns information about devices that are frequently offlineQuerytimeRange, inputNo

Room Occupancy & Utilization Insights

APIDescriptionTypeRequired ArgumentsRequires Poly Lens Premium
charts
(Room)
Extract Room usage insights from Poly Lens. topic include: Average meeting size, room usage, Rooms scheduled but not used, Recurring meetings with no participants, Unscheduled room usage, Meetings that run long, Meetings that start late.QuerytenantId, chartsId, locationScope, timeScope, timeStart, topicYes
occupancyReturns occupancy data for a room or a siteQuerytimeRange, input, incrementYes
roomCapacityUtilizationFetches room capacity utilization dataQuerytenantId,timeRangeYes